Profit Improvement Case Studies
Sytac consultants have a proven track record of reducing cost, and improving profit across a whole range of industry sectors.
This has been achieved by Sytac consultants working collaboratively with the businesses involved, to develop and then execute Programmes focused on increasing sales margin, improving operational efficiency, and working to grow the business efficiently.
Case Study 1 – Manufacturing and Distribution
A national manufacturer and distributor had grown organically over the years and felt “intuitively” that they should be able to improve their operational efficiency. Sytac consultants quickly identified how to operate more efficiently but, more importantly, identified additional areas for easily reducing cost and increasing sales margin. They then facilitated the development of the implementation programme to deliver annualised profit improvements and cost savings of £7.1 million.
Case Study 2 – Telesales
A national catalogue based telesales operation felt it was losing potential opportunities, as it did not have a presence in the e-commerce marketplace. Sytac consultants facilitated the development and subsequent execution of the Strategy to both acquire new and migrate existing business of £2.5 million in total to an electronic-commerce solution. The investment in this new channel to market was justified on the considerable savings per order taken electronically versus the traditional call centre operator. Growing the business whilst reducing in-house operating costs resulted in a major profit improvement success.
Case Study 3 – Field Sales
A pan-European field based sales operation had seen a slide in sales revenue over the space of 18 months, whilst still convinced that they were competitive on both service and price. Sytac consultants identified the regional / product / customer distribution trends to clearly identify where the sales were being “lost”. This was used as the baseline to develop the Strategy to target effective sales and marketing effort to reclaim 4 million € in “lost” business and increase growth. This Strategy focused on the high margin product and customer mix on which to concentrate, therefore maximising sales margin and profit improvement rather than just increasing turnover.